Customer Grievance 1) Grievance Redressal Policy. 2) Independent Review Committee. 3) List of Officer handling Public Staff Grievance. 4) SOP for joining the Webex Meeting on Grievance reporting. 5) Click here for details of Webex meeting on ‘Grievance reporting for the stakeholders of ECGC’ Please Click here for IGMS Login Please Click here for Archived Grievance Redressal Policy